Privacy Policy

A&I Fynbos ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit aifynbos.co.za or make an enquiry about our wedding styling, floral design, and event planning services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Contact form details: when you submit an enquiry, we collect the information you provide, such as your name, email address, phone number, wedding date, venue, guest count, service interests, and any message you include.

Cookie preferences: we store your cookie consent choices in your browser's local storage so we can remember your preferences on future visits.

Usage data: if you consent to analytics cookies, we may collect information about how you interact with our site, such as pages visited and time spent on the site.

To respond to your enquiries and provide the services you request.

To communicate with you about your booking, quote, or event planning.

To improve our website and services based on how visitors use them, where you have consented to analytics.

To comply with legal obligations.

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our website and business (for example, form processing and hosting providers), and only to the extent necessary for them to perform their services.

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We use cookies to operate our website and, where you consent, to understand how visitors use our site. See our Cookie Policy for full details on the categories of cookies we use and how to manage your preferences.

We retain personal information you submit through our contact form for as long as necessary to respond to your enquiry and, if you become a client, for the duration of our working relationship and as required for our business and legal record-keeping needs.

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to withdraw consent to non-essential cookies at any time via your cookie preferences.

To exercise any of these rights, please contact us using the details below.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy, please contact us at aifynbos2021@gmail.com.